Achilles Heel

The unique nature of the Construction Industry challenges labour efficiency.... The unique nature of the Construction Industry challenges labour efficiency. I recently did some research on the construction industry to see how other trades fared. I found that the average billable percentage in construction was 41% across N/A.

The power of networks

I was speaking with a contractor who lamented the need... I was speaking with a contractor who lamented the need to get his head around social media and digital marketing. He wasn’t sure how to go about this or even whether he needed it. It reminded me of other...

Trust, Brand, Copy and Tone

We published an article ‘Meaningful core values’ in June of... We published an article ‘Meaningful core values’ in June of 2018, linked here: Values Article. Our intention was to create a deeper understanding of the importance of discovering and living Company values, especially in a trades dependent business. I...

Hidden Opportunity

A US study sited that, on average, only 43% of... A US study sited that, on average, only 43% of the work undertaken by the average trade in construction, is productive billable time. So, what is this all about? We all seem to have a built-in distrust of our...

True cost of labor: How much are your billable employees costing?

The Situation Experience teaches that customers inevitably value hard assets... The Situation Experience teaches that customers inevitably value hard assets over labor. Even though we depend heavily on labor to design, manage, fabricate and install systems, the consumer is thinking only of the ‘gear’ they’ve procured and the benefit...
Coins

Common Cash Flow Problems in Skilled Trade Businesses: 6 Limiting Beliefs to Overcome

The Problem Scenario The story I am about to outline... The Problem Scenario The story I am about to outline is based on real conversations with firms offering skilled services. This story exposes common cash flow problems in service-based businesses. For simplicity, we will create a single firm and call...